Frequently Asked Questions

What is the cost to register on this site?

Nothing. There are no registration fees for buyers or sellers.

How much does it cost for sellers to place listings?

Please see our Pricing Page for more information about auctions.

Is this site secure?

Yes. Your transactions are protected by the latest encryption technology.

I can't remember my password ... what do I do?

From the "Sign In" page, click the link that says "Forgot Password?". Enter the email address that you registered with, and the system will send your account sign in information to your email.

Can I save listings I'm interested in to revisit later?

Yes. As a registered user, you can maintain your own "watch list" within your account. Each listing on our site has an "add to watch list" link. Simply click that link and we will add that item to your list.

Why do I need to "refresh" my page? What does that mean?

If you are watching or bidding on an auction, the remaining time, current bid, or high bidder may have changed since the page displayed on your computer. You could be outbid and not even know it! Refresh your page often to see the most current information.

How do I "refresh" my page?

• If your browswer displays menu buttons, look for a "refresh" menu button.
• Look for the "Official Time at Perfect Horse Auctions" at the top of auction listings. Following the "Official Time" is a link which says "Refresh Page". Clicking that link will re-load the page you are viewing with the most current information.
• TIP: Most browsers will refresh the page if you press the F5 function key on your keyboard.

What is the auction minimum bid increment?

Auction minimum bids will increase according to the table listed below. You may notice that a minimum bid is not an even bid increment and wonder why. This can occur when a bidder's maximum bid amount is less than the next increment, but still more than any other bid. Our proxy bidding system will only bid the minimum amount necessary to keep you as the high bidder.

The page seems to load very slowly ... is the site working ok?

Slow page loading is nearly always the result of a poor internet connection. Our site does not require high-speed internet, but if you connect to the internet through an ISP (dial-up), do allow extra time for pages to load. Also, wireless internet (e.g. an "air card",) public wi-fi, a wireless network in your home, or satellite can have varying speeds, depending on the time of day, or your location.

Near the end of a sale, the site traffic does increase significantly, as bidding heats up, so do allow extra time to place your bids. Do not try to wait until the last moment to place a bid ("sniping"), or you may be too late! Our site is built to avoid sniping. If there is bidding activity during the last few minutes of a listing, the listing end time will automatically be extended.

Can I purchase advertising space on Perfect Horse Auctions?

Yes. If you would like to advertise your ranch or business with a banner ad, please visit this page for more information: Advertise on Perfect Horse Auctions

Stallion Auctions, Horse Auctions, and Fund Raiser & Trainer Auctions

Find out more infomation on our Custom Auction Services page.

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